YRC Freight Tools can help streamline all your shipping tasks from obtaining a quote to creating a bill of lading, tracking your shipments and getting custom reports.

Online Tools Tutorials

Our online demos below make it simple to learn how to customize and use our tools to get the most out of your online experience.


Find answers to the most commonly asked questions by browsing our FAQs below.


Click a tutorial title below to learn how to use a YRC Freight tool.

Dimensional freight quote tutorial screenshot

Dimensional Freight Quote

Receive a quote and/or book a shipment based on dimensional quoting.

Auto Notification tutorial screenshot

Auto Notification

Create a profile to receive tracking status notifications and/or documents real-time or in a bundled delivery.

Bill of Lading tutorial screenshot

Bill of Lading

Quickly create your Bill of Lading (BOL), save templates and drafts and automatically schedule your pickup.

Pickup tutorial screenshot

Pickup Request

Customize this secure tool to speed the process of scheduling your pickups.

Rate Quote tutorial screenshot

Rate Quote

Obtain standard, guaranteed, expedited and truckload shipping quotes based on your personal pricing program.

Spot Volume Quote screenshot

Spot Volume Quote

Obtain spot volume, dedicated equipment or truckload quotes and select standard or guaranteed delivery.

Tracking tutorial screenshot


Use a PRO, Bill of Lading, PO, load or booking number to track your shipment.

Report an Issue screenshot tutorial

Report an Issue

Use this tool to quickly and easily submit an issue for resolution.

Cargo Claim Filing tutorial screenshot

Cargo Claim Filing

Use this tool to file a cargo claim online.

Open Invoice Summary tutorial screenshot

Open Invoice Summary

Quickly view all of your open invoices along with supporting documentation.

Guaranteed Billing Adjustment tutorial screenshot

Guaranteed Billing Adjustment

Use this tool to file a guaranteed billing adjustment online.

Online Payment tutorial screenshot

Online Payment

Use this tool to pay your invoices online.

Transit Times Tutorial screenshot

Transit Times

Use this tool to obtain transit times between 2 zip/postalcodes.


Click a topic below to find answers to commonly asked questions.

How do I change my password?

Login first and then click your name in the upper right corner.  Then click the Change your password link under User preferences.

How do I calculate the Check Digit for my YRC Pro?

How do I save locations into the BOL address book?

There are 2 ways:

  1. In the BOL tool, enter the location in the applicable section and click the Save to Address Book checkbox in the right corner of the same section.  The new location will be added to the address book once the BOL is submitted.  If the BOL is saved as draft or template the location will not be saved.  —OR—
  2. From the top menu, click on Ship then click BOL address book.  Then, enter the location and click Add.

What are the definitions of Role on quote or BOL?

The shipper is the pickup location of the freight, not the organizer of the move.  Consignee is the receiver of the freight and the role of third party is the payor of the freight.

How do I print or email a BOL?

From the top menu click Ship then click BOL File Folder.  Select the pro number by clicking in the checkbox next to it and click the Go button next to the Section Action drop down. The drop down will display a print/view/email option.

How do I create labels?

There are several ways to create labels.  Once a BOL is submitted, from the list of Completed Bills of Lading, select the Pro number and click the Go button next to the Select action drop down.  Note, the BOL checkbox is defaulted to checked.  Unselect this checkbox and click Shipping labels.  Choose label type, number of labels and the Print/View at the bottom of the page.

In addition, you can create labels from the Forms Library.  From the top menu, click Resources and then Forms Library.  Click the United States Shipping form and click Go next to Shipping labels.  Complete all required fields, choose label type and number of labels and print.

You cannot change role or date if coming from rate quote via BOL link.  To change the role or date, you will need to create a new quote with correct information.

How do I save a new commodity on the BOL?

In the BOL tool, click Add New Commodity to display a new commodity line.  Enter the commodity and click the Save checkbox to the left of weight in the commodity line item.  Once the BOL is submitted, the new commodity will be available from drop down.

Why can’t I enter shipper’s location on my rate quote?

In the Rating details section, choose your role based on your role for the quote.  If you are the billing location, select Third party as the role.  This will allow you to enter the shipper and origin zip.  If you are the Shipper or consignee, select the corresponding role, and select your location from the drop down list.

How do I a find a valid zip code using the rate quote tool?

Click on the City/zip lookup link to display a search screen.  Enter your city/state in the field.  Once the query results are displayed, select the appropriate city/zip combination and it will automatically fill in the field on the tool.

Why is the weight doubled when I print out BOL from create BOL tool?

Unless your pricing requires the pallet weight to be provided, the pallet weight box can be left blank.  If the pallet weight is provided it should be entered in the Pallet weight box and will display as a separate line item on the BOL.  (Entering the pallet weight will not double the weight)

Why doesn’t the LxWxH on BOL automatically calculate and fill in cube and density field?

This information will be shown at bottom of the commodities section and will total each line item.  It does not calculate individually.

Where do I enter quote number?

On the 2nd page of the BOL, click the Service Options tab and enter the Quote ID in the Quote ID field.

How do I create a template?

From the top menu, Click Ship then click Bill of Lading and enter the information you want to retain for each bill of lading.  Once the information is entered, click the Save Template button on the bottom of the page.  A popup window will appear to name the new template.

How do I see if I scheduled a pickup on a BOL?

From the top menu, Click Ship  then click BOL File Folder.  Select the number in the Complete column and the list of completed bills of lading displays.  The Pickup column indicates Y if a pickup has been scheduled and N if a pickup has not been scheduled.   (Note: This only indicates pickup created with an online BOL)

How do I save My Location when I have multiple locations linked to my login?

If you only use one location but have several locations linked, select the desired location then click the asterisk (Save Settings) in the upper right of that section.

How do I pay an invoice?

From the top menu, click Manage and under Invoicing click Online Payment.  Select the pro(s) to be paid by clicking on the checkbox on the left next to the Pro number (or click ALL at top to automatically check all the pros.)  Then click the Make Payment  button.

How do I view past dues invoices?

From the top menu, click Manage, under Invoicing click Open Invoice Summary. Past dues invoices are highlighted in red under the Days Past due column.  Past due Invoices can also be filtered by selecting Past Due in the Invoice Selection drop down.

How can I set up email invoicing instead of receiving paper invoices?

From the top menu, click Manage and under Invoicing and click Open Invoice Summary.  At the top of the page, note the verbiage “Reduce paper while you add up the benefits. Learn more about emailed invoices from YRC Freight.”  Click the emailed invoices link and you will navigate to the Email Invoicing Agreement form.  Complete the online form and email to         E-Invoice.Setup@yrcfreight.com

How do I to view my pricing?

From the top menu, click Manage and then click Your Pricing Program.  From the list of locations, click on the name to obtain the pricing items to view.