Our customer, CRS Products, is the leader in squash-racquetball-handball court glass-wall construction systems throughout the United States, Canada and international markets. CRS Products feared installation delays and serious cost overruns when they discovered a product shortage in a custom-fabricated wall system moving from Canada to Hawaii.

• The Customer had a small window of time to correct the problem.
• The missing product needed to leave Calgary, Alberta, Canada, on a Friday and move cross-border to the Gardena, Calif., port to make a Wednesday sailing.
• The customer’s customized tempered-glass panels are large and heavy, making airfreight cost prohibitive.
• The customer faced $3,000 in unused labor costs for each day the product was late reaching the installation site.

For consistently fast border crossings and responsiveness to time-sensitive conditions, CRS Products turned to YRC Freight and our Time-Critical guaranteed solutions.

• Shipments cross the border quickly with YRC Freight electronic filing procedures and border ambassadors proactively monitoring the move.
• Our comprehensive network provides direct North American coverage.
• Time-Critical Weekend Advantage would deliver the Friday pickup on Monday without the expense of air freight.

• The shipment cleared customs within 12 hours of the pickup, allowing it to reach the shipyard on Monday with time to spare before the Wednesday sailing.
• CRS Products avoided thousands of dollars in labor charges with the complete order delivered on time and without incurring the costs of air freight.
• The remodeling project proceeded on schedule to the satisfaction of the CRS Products’ customer.