Instructions, Limitations, and Notes for International Shipments.

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Instructions

  1. Enter a valid YRC Freight or Reimer Express PRO number. If you don’t know your PRO number, you can find it by taking one of the following steps:
    • Track your shipment online. Part of the information displayed will contain the shipment’s PRO number.
    • Call your local Customer Terminal.
  2. Enter a date in the format mm/dd/yyyy.
    Note:Dates are valid within plus or minus 30 days of the date your shipment was received.
  3. View your shipping documents online (if available).
    • Click the button indicating which document you would like to view.
      • BOL = Bill of Lading
      • DR = Delivery Receipt
      • W&I = Weight and Inspection Certificate.
    • If you have configured a TIFF image viewer for your browser, choose TIFF to have your image returned faster.
    • Viewable images may take several minutes to appear onscreen. Please be patient.
  4. Have your documents faxed to you (if available).
    • Place a check mark in the box next to the documents you want faxed to you.
    • Enter the name of the party you wish to receive the fax.
    • Enter your fax number, including area code.
  5. Notes for International Shipments (see below)

Limitations

  • Images become available at 8 a.m. the day after delivery.
  • System available Monday through Friday only.
  • Only images scanned within approximately the previous five days are available for onscreen viewing.

Notes for International Shipments

  • BOL images are available for all shipments picked up by YRC Freight, Reimer, or our commission agents in the U.S., Canada, Mexico, or Puerto Rico.
  • YRC Freight does not have BOLs for shipments that were picked-up by connecting lines. Instead, our system stores the customer’s DR from when the freight was transferred to us.
  • YRC Freight has BOLs and DRs for shipments that were picked up or delivered in another country, as long as they were picked up or delivered by YRC Freight, Reimer, or an agent of YRC Freight.
  • DR images are available for all shipments delivered by YRC Freight, Reimer, or our commission agents in the U.S., Canada, Mexico, or Puerto Rico.
  • DR images are available for all shipments delivered by connecting lines in the U.S., Canada, Mexico, or Puerto Rico, but the image reflects the receipt generated when the freight was transferred, not when it was delivered to the customer.
  • A BOL or DR may be in the form of a manifest rather than a traditional form.