YRC Freight has been named for the fourth time as the National Shippers Strategic Transportation Council’s (NASSTRAC) – National LTL Carrier of the Year. Through its annual Carrier of the Year Awards Program, NASSTRAC recognizes carriers that have demonstrated excellence in transportation, while also helping shippers identify the best of the best in carrier performance and value. YRC Freight’s selection for this award indicates the carrier’s constant focus on providing superior LTL freight services.
“We are very proud when an individual customer singles us out for recognition,” said T.J. O’Connor, President of YRC Freight. “It is even more significant to be singled out by an association made up of other professionals who represent experts in the transportation and logistics industry. This award is a tremendous recognition of the dedication of the YRC Freight team to provide superior service to our customers with every shipment.”
YRC Freight also earned this recognition in 2017, 2012 and 2009. NASSTRAC selected recipients for its annual awards based on an online survey of association members who were asked to rank carriers in five key areas of performance: customer service; operational excellence; delivery flexibility, billing accuracy and claims resolution; business relationship effectiveness; and technology leadership.
NASSTRAC is an association of transportation and logistics professionals who are responsible for managing the shipment of freight across all modes. Members benefit from resources that help them meet challenges that include: rising costs of transportation, regulatory issues, legislative decisions, securing adequate capacity for shipments, senior management education and more.