Accounts Payable
Accounts.Payable@yrcw.com
913-344-3347
Fax: 913-344-4709
Accounts Receivable
Questions Regarding Your Unpaid Freight Invoices:
customerservice@yrcfreight.com
800-610-6500
Questions Regarding Your Paid Freight Invoices:
paymentresolution@yrcfreight.com
913-344-4129
Fax: 913-344-4515
Border Ambassadors—Mexico Customs Clearance
spanish.service@yrcfreight.com
1-800-610-6525
In Mexico only: 001-800-790-3611
Canada
- Border Ambassadors
Northbound US to Canada
Sarnia, ON 800-329-0973
Emerson, MB 800-696-7637
Niagara Falls, ON 888-217-2128
Southbound Canada to US
Southbound ACE Office 866-283-5715
- Broker Inclusive
Cargo Claims
YRC Freight
Cargo Claims
P. O. Box 7903
Overland Park, KS 66207
cargoclaims@yrcfreight.com
Credit
credit.risk@yrcfreight.com
913-344-4062
Customer Service: U.S. Shipments ONLY
customer.service@yrcfreight.com
Contact your Customer Service Center
1-800-610-6500
Fax: 800-610-6554
Global Customer Service (shipments outside continental United States)
customer.service@yrcfreight.com
1-800-468-5739
Fax: 330-374-6455
Exhibit Hotline
Exhibit.Services@yrcfreight.com
1-800-531-3976
Fax: 330-643-6944
Service for Cold-Sensitive Products – Freeze Protection
Contact your Customer Service Center
In-Bond Shipments
866-283-5715
Invoicing
Invoicing@yrcfreight.com
Fax: 913-906-1345
Media Relations
media@myyellow.com
Overcharge Claims
YRC Overcharge Claims Department
P.O. Box 7914
Overland Park, KS 66211
OverchargeClaims@yrcfreight.com
913-344-4064
Fax: 913-344-4712
YRC Freight Time-CriticalTM Services
TimeCritical.Quote@yrcfreight.com
1-800-610-6500, option 4
Truckload
truckload@yrcfreight.com
800-610-6500
Fax: 800-610-6554
YRC Freight Corporate Office
501 Commerce St., Suite 1120
Nashville, TN – 37203
For all other inquiries (positive feedback, general statements, etc.) please email us.