Work more efficiently and effectively with a dashboard view of all YRC Freight shipping activity from dock to door.

These YRC Freight shipping tools are simple to use and customize, helping you create a personalized site to manage every aspect of your shipping operations, including easy access to freight shipping rates.


Register to access my.yrcfreight.com and take advantage of the customization and personalization options.

Padlock, indicating secure toolYou must be registered for my.yrcfreight to use these secure and personalized tools. Register now. 
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Personalizing yrcfreight and my.yrcfreight

Padlock, indicating secure toolCustomer Location List:
View, update and create new lists of your customer locations.
Terminal Locations:
Enter your ZIP or postal code to find your terminal.

Pricing and Quoting

Check rates for standard and expedited LTL shipping services.

YRC Freight Rules & Conditions (Tariff 100):
Review rules and conditions regarding our shipping services.
Padlock, indicating secure toolRate Quote:
Obtain standard, guaranteed, expedited and/or truckload shipping rates and quotes based on your personal pricing program.
Padlock, indicating secure toolYour Pricing Program:
Display your pricing programs for one or more locations.
Padlock, indicating secure toolRate Quote File Folder:
Use a date or date range to search for a quote ID.
Rate Quote:
Tell us about your shipment to receive a quote based on list freight shipping rates.

Bill of Lading and Pickup

Arrange a pickup or use our online Bill of Lading application to create your Bill of Lading and automatically arrange your freight pickup—all in one tool.

Padlock, indicating secure toolCreate Bill of Lading:
Quickly create your Bill of Lading (BOL), save templates and drafts and automatically schedule your pickup.
Pickup Request:
Request a pickup from U.S. and Canada locations.
Padlock, indicating secure toolBill of Lading Address Book:
Use the Bill of Lading Address Book to streamline your Bill of Lading data entry.
Padlock, indicating secure toolPickup Request:
Customize this secure tool to speed the process of scheduling your pickups.
Padlock, indicating secure toolBill of Lading File Folder:
Access completed BOLs, drafts and templates.
Shipping Labels:
Use our online tool to create a printable PDF of your shipping labels.

Transit Times and Tracking

We make tracking easy, giving you a variety of tracking options.

Transit Times:
Enter origin and destination ZIP or postal codes for standard transit times.
Padlock, indicating secure toolTransit Times:
Enter origin and destination ZIP or postal codes for standard transit times.
Service Maps:
Enter your shipment origin terminal or postal code and your desired service to view service maps to meet your shipping needs. Maps are also available as PDFs.
Tracking:
Use a PRO, Bill of Lading, PO, load or booking number to track your shipment.

ZIP/Postal Code Lookup:
Find a city or a ZIP/postal code in the YRC Freight system.
Padlock, indicating secure toolAuto Notification:
Create a profile to receive tracking status notifications and/or documents real-time or in a bundled delivery.
Shipment Notification:
Enter up to 50 PRO numbers to receive tracking status notifications and/or documents real-time or in a bundled delivery.
Padlock, indicating secure toolTracking:
Obtain real-time status updates and shipment trailer history on all your active shipments.

Shipping Documents and Reports

Obtain your shipping documents and current and historic shipping information.

Shipping Documents:
View, print or request to have your Bills of Lading, proofs of delivery or weight and inspection certificates faxed.
Padlock, indicating secure toolAuto Notification:
Create a profile to receive tracking status notifications and/or documents real-time or in a bundled delivery.
Padlock, indicating secure toolReports:
Obtain in-depth information on your cargo claims, invoices, manifest shipment status, service days, shipment exceptions and transit analysis through one robust tool. Customize the tool to run reports at specific times, choose your delivery method and the information you want in your report.
Padlock, indicating secure toolShipment History:
Enter a PRO number to view the associated trailer history.

Invoicing and Payments

Obtain your open invoices and supporting documentation online. Get a summary report of all your open invoices and request that an incorrect invoice be reviewed.

Padlock, indicating secure toolInvoicing:
View details of open invoices with links to corresponding shipping documents.
Padlock, indicating secure toolPayment History by Check:
View all your checks and view check details for six months after the date of deposit.
Padlock, indicating secure toolOnline Payment:
See a list of your invoices and their payment status and make payments against your open invoices.
Padlock, indicating secure toolPayment History by PRO:
Enter a PRO number to view payment history.
Padlock, indicating secure toolOnline Payment History:
View the payments you have made using our Online Payment tool.
Padlock, indicating secure toolResolution
Reapply or refund overpayments.

Customer Service

We offer a variety of tools that help us better serve you:

Billing Adjustment:
File a guaranteed service billing adjustment.
Live Chat:
24/7 access to our Customer Service team through your computer.
Billing Adjustment Status:
Check the status of your adjustment request.
Mobile Tools:
We offer apps for the iPhone and the Droid and a mobile site that allow you to track YRC Freight shipments, get the latest news and enjoy exceptional customer service through chat, email or one-button calling.
Report an Issue:
Tell us about an issue with your shipment; we’ll help you resolve it.
Padlock, indicating secure toolReport an Issue:
Tell us about an issue with your freight shipment; we’ll help you resolve it.
Issue Status Inquiry:
Use the ticket number you received through the Issue Reporting tool to check the resolution status.
Padlock, indicating secure toolIssue Status Inquiry:
Use the ticket number you received through the Issue Reporting tool to check the resolution status.
Technical Support:
Tool questions? Call us at 1-800-548-0435.
Customer Service:
Call 1-800-610-6500 for answers and solutions 24 hours a day, 365 days a year.

Claims Resolution

Print a claim form to complete and mail to us, submit a claim online or obtain the status of your loss and damage claims.

Padlock, indicating secure toolCargo Claims:
File a cargo claim online.
Overcharge Claims:
File an overcharge claim online.
Cargo Claim Status:
Check your cargo claim status.
Overcharge Claim Status:
Review the status of your overcharge claim.

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Forms

Visit our Shipping Forms library to print PDFs** of forms, permits, shipping documents and instructions or complete PDFs online.

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