The world of freight is a fast-paced environment. Our technology is ever-changing to meet real-time demand.

Scheduling a pickup request has never been easier! Choose one of the options below based on your preferred device and location.

Website Pickup Tool

Public Option

  • No need for user credentials
  • Responsive design to use the tool on your phone or tablet
  • Quick and easy solution
  • Pickup number provided, and request automatically sent to the origin service center
  • Available here

Secure, Login Option

  • Ability to save settings to reduce data entry
  • Locations are displayed for quick selection
  • Responsive design to use the tool on your phone or tablet
  • Pickup number provided, and request automatically sent to the origin service center
  • Register today

Interactive Voice Response (IVR)

  • No need for user credentials
  • System quickly talks you through the pickup process in English or Spanish
  • Can transfer from the IVR system via text to use the new mobile pickup tool
  • Pickup confirmation number provided, and request automatically sent to the origin service center
  • Call 1-800-610-6500 Select Option 1 or say “pickup”

Mobile Pickup Tool via Text

  • Text PKUP from your mobile phone to obtain link to launch mobile pickup tool
  • Tool can be saved to your phone’s desktop for easy access for future pickup request
  • Customer Service phone and email easily available for any questions
  • Pickup confirmation number provided, and request automatically sent to the origin service center
  • Text PKUP to 800-610-6500

EDI and Pickup Web Service

Customer Service

  • Personal experience with one of our trained customer service specialist
  • Live Chat available.
  • Available 24×7, 365 days a year
  • 1-800-610-6500

YRC Freight has the solution for you. We know how shipping is done.